Case Studies
DISCOVERY RESEARCH & STRATEGY
Exploring user-centered strategies to help coffee traders adapt supply chains to new deforestation regulations
👩💻 Lead Researcher and Design Strategist
Problem: Coffee traders faced challenges in complying with new legislation that threatened fines amounting to 8% of their total global revenue.
They needed a solution to incentivize farmers in their supply chains to stop engaging in deforestation.
Enterprise Software
Insurance / Commerce / Geospatial
Remote Research
1: 1 Interviews, Co-Design Workshops, Concept Testing
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USABILITY RESEARCH
Improving the in-appointment experience for clinician users of an epilepsy treatment and monitoring product
👩💻 UX Researcher
Problem: Clinicians were increasingly dissatisfied with the time required to find, analyze, and adjust data on the Clinician App during appointments.
B2B
Healthcare/MedTech
Remote/In-Person Research and Testing
Usability Testing, Contextual Observations, A/B Testing
Usability Testing, Contextual Observations
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FOUNDATIONAL RESEARCH
Developing foundational user archetypes to steer strategic decision making for a new art-backed financial lending product.
👩💻 Lead / Sole UX Researcher
Problem: A art-backed financial lending MVP lacked definition around their target customer, presenting immediate difficulties for the Go to Market Team.
B2C
Fintech
Remote / In-Person Research
Discovery Interviews, Concept Testing, Survey
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GRADUATE WORK
Samples of work produced during my graduate studies
👩💻 UX Researcher and Design Strategist
Trauma-Informed Design
Social Impact
Design Ethics
DISCOVERY RESEARCH & STRATEGY
Exploring user-centered strategies to help coffee traders adapt supply chains to new deforestation regulations
👩💻 Lead Researcher and Design Strategist
Problem: Coffee traders faced challenges in complying with new legislation that threatened fines amounting to 8% of their total global revenue.
They needed a solution to incentivize farmers in their supply chains to stop engaging in deforestation.
Enterprise Software
Insurance / Commerce / Geospatial
Remote Research
1: 1 Interviews, Co-Design Workshops, Concept Testing
USABILITY RESEARCH
Improving the in-appointment experience for clinician users of an epilepsy treatment and monitoring product
👩💻 UX Researcher
Problem: Clinician dissatisfaction with the time required to find, analyze, and adjust data on the Clinician App during appointments.
Usability Testing, Contextual Observations
B2B
Healthcare/MedTech
Remote/In-Person Research and Testing
FOUNDATIONAL RESEARCH
Developing foundational user archetypes to steer strategic decision making for a new art-backed financial lending product.
👩💻 Lead / Sole UX Researcher
Problem: A art-backed financial lending MVP lacked definition around their target customer, presenting immediate difficulties for the Go to Market Team.
Discovery Interviews, Concept Testing, Survey
B2C
Fintech
Remote / In-Person Research
GRADUATE WORK
Samples of work produced during my graduate studies
👩💻 UX Researcher and Design Strategist
Trauma-Informed Design
Social Impact
Design Ethics